INCUSPAZE SOLUTIONS PRIVATE LIMITED
This Privacy Policy was most recently updated on February 2025.
1. INTRODUCTION
Incuspaze Solutions Private Limited ("Incuspaze", "Company", "We", "Us", "Our") is engaged in the business of developing and providing managed office solutions, co-working space solutions and serviced office services.
This Privacy Policy applies to the website www.incuspaze.com and mobile applications available on Android and iOS (collectively, the "Platforms").
Please read this Policy carefully to understand how we collect, use, and share your information.
By accessing or using our Platforms or Services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.
2. DEFINITIONS
- Account: A password-protected account used to access the Platform.
- Information: Any information provided by you or collected by us.
- Non-Personal Information: Browser type, device data, IP address, operating system, and similar technical information.
- Personal Information: Name, email, phone number, designation, department, employer name, and other identifiable information.
- Third Party: Any entity other than you or Incuspaze.
3. INFORMATION WE COLLECT
- Internet connection details, device and usage data
- Personal Information provided directly by you or your employer
For questions, contact us at the details mentioned below.
4. HOW WE COLLECT INFORMATION
- Directly from you or your employer
- Automatically via cookies, IP logs, and tracking technologies
- From publicly available sources
4.1 Personal Identification Information
- Account details such as name, email, mobile number
- Service enquiry details including employer information
We do not collect sensitive personal information related to religion, health, political opinions, or sexual orientation.
4.2 Automatically Collected Data
- Usage data, logs, pages viewed, search activity
- Device information including IP address and browser
- Mobile device identifiers
- Language, time-zone preferences
5. COOKIES
We use cookies, pixel tags, and similar technologies to enhance user experience, track usage, and improve services.
You may control cookies via browser settings; however, disabling cookies may affect functionality.
6. ANONYMOUS DATA
We may anonymize or aggregate collected data. Such information is not personally identifiable and may be used without restriction.
7. STORAGE, PROCESSING & SECURITY
Your information is stored securely on encrypted servers hosted by Amazon Web Services (AWS).
Security measures include HTTPS encryption, firewalls, restricted access, and industry-standard safeguards.
Despite best efforts, no system is completely secure. You are responsible for safeguarding your login credentials.
8. USE OF INFORMATION
- Service delivery and customer support
- Communication and notifications
- Analytics and platform improvement
- Legal compliance and fraud prevention
- Marketing and promotional communication (with consent)
We retain information only as long as required by law or business needs.
9. SHARING OF INFORMATION
- Affiliates and subsidiaries
- Service providers and contractors
- Legal authorities when required
- Third parties with your explicit consent
10. COMMUNICATION PREFERENCES
Users may receive essential emails, notifications, and SMS for service administration and cannot opt out of mandatory communications.
11. ACCESS, REVIEW & CORRECTION
You may review, update, or request deletion of your Personal Information subject to legal and contractual limitations.
12. DATA PROTECTION & INTERNATIONAL TRANSFERS
Your information may be processed in India or other jurisdictions. By using our Services, you consent to such transfers.
13. ACCOUNT TERMINATION
Upon account closure, data may be retained for legal or compliance reasons and then anonymized or deleted.
14. CONTACT INFORMATION
Email: privacy@incuspaze.com
Address:
Ground Floor, Plot No. 13,
Udyog Vihar Phase IV, Sector 18,
Gurugram – 122015, Haryana
15. AMENDMENTS
We may update this Policy periodically. Continued use of the Platform constitutes acceptance of the revised Policy.